Terms
& conditions for rentals from
01.05.2011 to 30.04.2012
All
amounts are quoted in Australian
Dollars
PLEASE NOTE: our Terms and Conditions vary
– please ensure you read the Terms and Conditions for the
correct rate period.
1.
Driver’s
licence and age limit
A
valid national driver’s licence is required and to be produced
upon
vehicle collection. The INTERNATIONAL DRIVERS
LICENCE IS NOT REQUIRED.
Minimum age:
21
years
2.
Damage Cover (types of cover)
2.1 Basic Cover Standard Excess
Insurance Cover, included in rental price.
Damage
Liability
AUD 7,500, applies in
respect of each claim.
All Easy Life vehicles come with standard insurance cover. A
bond of AUD 7,500
is taken to cover the excess in the event of any damage to our
vehicle or third party property damage, and has
to be paid into our bank
account no later than 14 days prior to the start of rental.
The AUD
7,500 are per incident and therefore an open signed credit card
imprint will be
taken at handover of the vehicle. It will also incur an
additional surcharge of
5.0 %, AUD 375, a non refundable administration fee.
The
hirer
will also be fully liable for demurrage - the daily rental rate
for the period
the vehicle is off fleet for accident repairs (max 14 days) -
and for replacing
or repairing damaged windscreens and tyres. Overhead (everything
above 2.1m)
and under-body damage, damage to air/conditioning, solar panel,
antenna, awning
or any other addition to the rented vehicle is not covered.
The
bond is
fully refundable by bank transfer on return of the vehicle to
the agreed
location, on the agreed date in clean condition with no damage
incurred to the
Easy Life vehicles, with a fuel tank as agreed, the toilet
cassette and waste
water tank emptied and no equipment lost or damaged and no third
party claims
expected to be lodged.
Fluctuating exchange rates, the difference between buy and sell
rates charged
by banks as well as bank fees, may result in the amount refunded
being
different. Easy Life Tours & Rentals Australia Pty Ltd
is not liable for
currency variations or bank transaction fees which may be
payable, depending on
the provider/bank.
2.2 Option 1, Excess
Reduction 1 (ER1),
Compulsory for drivers between 21-24 and 70
years and over.
AUD 20 per day, to a maximum of 50 days or AUD 1,000
Will
reduce
the excess for any damage to the vehicle or third party property
damage to a maximum of AUD 1,500 for hirer
between 25 and 69 and AUD 2,000 for hirer between 21 and 24 and
over 70.
Damage
Liability
applies in respect of each claim.
The hirer, however, will be fully liable for demurrage - the
daily rental rate
for the period the vehicle is off fleet for accident repairs
(max 14 days) -
and for replacing or repairing damaged windscreens and tyres.
Overhead
(everything above 2.1m) and under-body damage, damage to
air/conditioning,
solar panel, antenna, awning or any other addition to the rented
vehicle is not
covered. A bond of AUD 1,500/2,000 is payable at the time of
pick up by an open
signed credit card imprint. The bond is fully refundable on
return of the
vehicle to the agreed location, on the agreed date, in clean
condition with no
damage incurred, with a fuel tank as agreed, the toilet cassette
and waste
water tank emptied and no equipment lost or damaged.
2.3 Option 2, Excess
Reduction 2 (ER2)
Only
drivers aged between 25 and 69 years can purchase ER2.
AUD 33 per day, to a maximum of 50 days or AUD 1,650
Will
waive
the excess for vehicle damage and third party property damage
and the cost of replacing or repairing
windscreens and tyres.
Overhead
(everything
above 2.1m) and under-body damage, damage to air/conditioning,
solar panel, antenna, awning or any other addition to the rented
vehicle is not
covered.
A
bond of
AUD 300 is payable by an open signed credit card imprint at the
time of vehicle
pick up. The bond is fully refundable on return of the vehicle
to the agreed
location, on the agreed date, in clean condition with no damage
incurred, with
a fuel tank as agreed, the toilet cassette and waste water tank
emptied and no
equipment lost or damaged.
2.4 Option3, Excess Reduction 3,
All Inclusive Rate (AIR3)
Only
drivers aged between 25 and 69 years can purchase AIR3.
AUD 45 per day, to a maximum of 50 days or AUD 2,250 for
vehicle type B2B.
AUD 55
per day, to a maximum of 50 days or AUD 2,750 for all other
vehicle types.
The
All
Inclusive Rate includes:
A
bond of
AUD 300 is payable by an open signed credit card imprint at the
time of vehicle
pick up. The bond is fully refundable on return of the vehicle
to the agreed location,
on the agreed date with a fuel tank as agreed, the toilet
cassette and waste
water tank emptied and no equipment lost or damaged.
2.5
Conditions
The cover stated in points 2.1,
2.2, 2.3 and 2.4 is subject to:
a) Your not having acted or
having caused any other person to have acted in
any manner which is in contravention of this agreement.
b) Your not being covered under
any policy of insurance.
c) The
full payment of any additional charges or fees.
d) Your providing such
information and assistance as may be requested and,
if necessary, authorising the company insurer to bring, defend
or settle legal
proceedings, but Easy Life shall have sole conduct of the
proceedings.
3.
Unauthorised
and Prohibited use
Persons who must not
drive the vehicle:
a) A person not nominated as
driver in the acceptance report or not
approved by Easy Life.
b) A person who is not licensed
for that class of vehicle.
c) A person whose blood alcohol
concentration exceeds the lawful
percentage.
d) A person who has given or for
whom you have given a false name, age,
address or driver’s licence details.
Circumstances
in which and/or for which the vehicle must not be used:
e) If the vehicle shows obvious
malfunctions.
f) Driving on the beach and/or
in salt-water. In the case of non-compliance with this
regulation, a charge of AUD 1,500 applies for thorough cleaning
and
rust-proofing measures (diminishing value of the vehicle).
g) To carry persons for hire or
to carry any inflammable, explosive or
corrosive material, except where provided by Easy Life.
h) To propel or tow any vehicle,
trailer, boat or other objects unless Easy
Life has authorised such use in writing.
i) To carry any greater load
and/or more persons than is lawful or use in a
manner or for a purpose other than for which it was designed and
constructed.
j) For racing, pacemaking,
reliability trials, speed trials, hill climbing
or being tested in preparation for those purposes.
k) In a dangerous manner.
l) In contravention of any
legislation or regulation controlling vehicular
traffic or for any illegal purposes.
4. Financial
obligations
Special
Note: Joint hirers and all drivers are jointly and severally
responsible under
this agreement.
You
are responsible for and by entering into the contract you
authorise Easy Life
to debit your credit card with the following charges:
a) All rental charges specified
in the acceptance report.
b)
All charges claimed from Easy
Life in respect of parking or any traffic
violations incurred during the period of hire or until such
later time as the
vehicle is returned to the company. A
handling fee of AUD 88 (AUD 44 if it can be done
online) will be charged to your credit card.
c) All loss or damage to the
vehicle (including loss of use/off fleet),
Third Party Damages, legal expenses, assessment fees, towing and
recovery,
storage and company service charges where:
c1) Any
condition of this agreement
has been breached.
c2) The
under body of the vehicle is
damaged regardless of cause when no other vehicle is involved,
unless you purchased AIR3.
c3) The
tyres of the vehicle are
damaged other than by normal wear, unless you purchased ER2
or AIR3.
c4) The
vehicle is totally or
partially immersed in water regardless of cause.
c5) You
have failed to maintain all
fluid levels or failed to immediately rectify or report Easy
Life any defect of which you become
aware.
c6) The
upper body of the vehicle is
damaged by driving it under or into an object lower than the height of the vehicle, unless you
purchased AIR3.
c7) You
have left the vehicle
unlocked or left the keys in the vehicle.
c8) You
have not kept the key secure
and under your personal control.
5.
Acceptance, rental period, return and cleaning of
vehicle
The
rental period is calculated according to the number of days the
vehicle is
rented. Pick up or drop off days are always counted as a full
day, irrespective
of what time it is collected or dropped off.
If
the vehicle is not handed back on the agreed date, or if the
vehicle is not
returned to the agreed place, Easy Life reserves the right to
charge the renter
any costs resulting from this. If the vehicle is returned before
the date
specified on the acceptance report, the hirer is not entitled to
a refund.
The cleaning deposit will only be fully refunded if the vehicle
is returned
with a clean inside, clean equipment, a clean, emptied toilet
and empty holding
tank. On handover and return the gas cylinders or methylated
spirit bottle have
to be full, fuel tanks have to be at the same level as on
handover.
6.
General
provisions
b) In case of mechanical
problems Easy Life is to be advised
immediately. In
case of any malfunction of
equipment (e.g. refrigerator, air conditioner etc.) or problems
with windows, doors or others, Easy
Life is to be advised immediately. Repairs must only be
commissioned after prior approval by Easy Life.
c) The vehicle and receipts for
service work are checked by Easy Life upon
return of the vehicle. Expenses for vehicle service and
maintenance (excluding petrol
and oil used for top-ups) are
reimbursed if the above conditions were adhered to.
Any damage, loss and neglected maintenance will be charged to
the hirer.
d) If, as a result of mechanical
breakdown, the rental vehicle can’t be used
for a period longer than 24 hours and Easy Life can’t provide a
replacement
vehicle, the hirer is entitled to a refund of the paid daily
rental fee
(excluding fees paid for reduced insurance excess and any other
additional
charges) for each day the vehicle cannot be used. If the hirer
is able to sleep
in the vehicle, a reduced daily rental fee will be paid. This
indemnity can
only be claimed, if the damage has not been caused by the hirer.
e) Easy Life can provide you
with child restraints and booster seats.
However, Easy Life cannot be held responsible for the correct
use and
installation of the child restraints and the anchorage points in
the vehicle.
f) If,
for reasons beyond our control, the reserved vehicle is not
available, Easy
Life reserve the right to substitute a comparable or superior
vehicle at no
extra cost to the hirer. This shall not constitute a breach of
contract and
does not entitle the hirer to any form of refund.
7.
The
hirer agrees:
a) To regularly check the tyre
pressure.
b) To check engine oil level and
radiator coolant level every morning.
c) To notify Easy Life
immediately of any water leaks (roof or elsewhere),
damage to the vehicle and undefined noises. The hirer agrees to
get it repaired
immediately, if Easy Life decides to have it repaired during the
hirers rental
period.
d) To pay any damage to interior
or exterior as a result of fixing or
adding things other then authorised by Easy Life, regardless of
damage cover.
e) To pay any damage to interior or exterior as a result of children handling things inappropriately, regardless of damage cover.
f) To pay any damage to interior (furniture, floor/wall lining etc.) or exterior, caused by inappropriate storage or transport of personal belongings (e.g. bulky musical instruments, push bikes, wheel chairs, suitcases etc.) regardless of the chosen insurance package.
g)
To have any damage (which
occurs or becomes obvious during the rental period) repaired
immediately, should Easy Life request it.
h)
After
every 15,000 km driven or at the odometer reading stated on
the
service sticker, to have the vehicle serviced by a service
station of OUR
choice (prior approval required).
8.
Reservation
/ Conditions of payment
20%
of the rental price is payable at the time of confirming the
reservation or
signing the contract.
No
reservation of vehicles is possible, without the 20% deposit.
The
remainder is payable either at the time of collecting the
vehicle or no later
than 14 days prior to the start of rental, into our bank
account. We accept
MasterCard and VISA cards without any surcharge.
At
the time of vehicle collection a security deposit amounting to
the
damage-liability (with ER2 and AIR3
option, the security deposit amounts
to AUD 300), must be lodged (deposit by credit card is
possible). However, if
BC cover is chosen, the AUD 7,500 plus admin fee of AUD 375 is
to be paid into
our bank account no later than 14 days prior to the start of
rental.
A
cleaning deposit of AUD 150 is required on handover (refund
according to point
5).
9.
Cancellation
Apart
from a cancellation handling fee of AUD 220, the following
cancellation costs,
in per cent of the total amount, are charged:
60 - 31 days prior to commencement of the trip
50%
30 - 0 days prior to
commencement of
the trip 100%
If the vehicle is
returned before the date specified in the contract, the hirer is
not entitled
to a refund.
Any
claims or legal action in connection with the provision of our
services to the
hirer will be governed by the laws of Australia.
Terms
& conditions for rentals from
01.05.2012 to 30.04.2013
All
amounts are quoted in Australian
Dollars
PLEASE NOTE: our Terms and Conditions vary
– please ensure you read the Terms and Conditions for the
correct rate period.
1.
Driver’s
licence and age limit
A
valid national driver’s licence is required and to be produced
upon
vehicle collection. The INTERNATIONAL DRIVERS
LICENCE IS NOT REQUIRED.
Minimum age:
21
years
2.
Damage Cover (types of cover)
2.1 Basic Cover Standard Excess
Insurance Cover, included in rental price.
Damage
Liability
AUD 7,500, applies in
respect of each claim.
All Easy Life vehicles come with standard insurance cover. A
bond of AUD 7,500
is taken to cover the excess in the event of any damage to our
vehicle or third party property damage, and has
to be paid into our bank
account no later than 14 days prior to the start of rental.
The AUD
7,500 are per incident and therefore an open signed credit card
imprint will betaken at handover of the vehicle. It will also
incur an additional surcharge of
5.0 %, AUD 375, a non refundable administration fee.
The
hirer
will also be fully liable for demurrage - the daily rental rate
for the periodthe vehicle is off fleet for accident repairs (max
14 days) - and for replacing
or repairing damaged windscreens and tyres. Overhead (everything
above 2.1m)and under-body damage, damage to air/conditioning,
solar panel, antenna, awning
or any other addition to the rented vehicle is not covered.
The
bond is
fully refundable by bank transfer on return of the vehicle to
the agreedlocation, on the agreed date in clean condition with
no damage incurred to the
Easy Life vehicles, with a fuel tank as agreed, the toilet
cassette and wastewater tank emptied and no equipment lost or
damaged and no third party claims
expected to be lodged.
Fluctuating exchange rates, the difference between buy and sell
rates charged
by banks as well as bank fees, may result in the amount refunded
beingdifferent. Easy Life Tours & Rentals Australia Pty
Ltd is not liable for
currency variations or bank transaction fees which may be
payable, depending onthe provider/bank.
2.2 Option 1, Excess
Reduction 1 (ER1),
Compulsory for drivers between 21-24 and 70
years and over.
AUD 25 per day, to a maximum of 50 days or AUD 1,250
Will
reduce
the excess for any damage to the vehicle or third party property
damage to a maximum of AUD 1,500 for hirerbetween 25 and 69 and
AUD 2,000 for hirer between 21 and 24 and over 70.
Damage
Liability
applies in respect of each claim.
The hirer, however, will be fully liable for demurrage - the
daily rental rate
for the period the vehicle is off fleet for accident repairs
(max 14 days) -and for replacing or repairing damaged
windscreens and tyres. Overhead
(everything above 2.1m) and under-body damage, damage to
air/conditioning,solar panel, antenna, awning or any other
addition to the rented vehicle is not
covered. A bond of AUD 1,500/2,000 is payable at the time of
pick up by an opensigned credit card imprint. The bond is fully
refundable on return of the
vehicle to the agreed location, on the agreed date, in clean
condition with nodamage incurred, with a fuel tank as agreed,
the toilet cassette and waste
water tank emptied and no equipment lost or damaged.
2.3 Option 2, Excess
Reduction 2 (ER2)
Only
drivers aged between 25 and 69 years can purchase ER2.
AUD 35 per day, to a maximum of 50 days or AUD 1,750
Will
waive
the excess for vehicle damage and third party property damage
and the cost of replacing or repairingwindscreens and tyres.
Overhead
(everything
above 2.1m) and under-body damage, damage to
air/conditioning,solar panel, antenna, awning or any other
addition to the rented vehicle is not
covered.
A
bond of
AUD 300 is payable by an open signed credit card imprint at the
time of vehiclepick up. The bond is fully refundable on return
of the vehicle to the agreed
location, on the agreed date, in clean condition with no damage
incurred, witha fuel tank as agreed, the toilet cassette and
waste water tank emptied and no
equipment lost or damaged.
2.4 Option3, Excess Reduction 3,
All Inclusive Rate (AIR3)
Only
drivers aged between 25 and 69 years and with a minimum hire
of 14 days, can purchase AIR3.
AUD 45 per day, to a maximum of 50 days or AUD 2,250 for
vehicle type B2B.
AUD 55
per day, to a maximum of 50 days or AUD 2,750 for all other
vehicle types.
The
All
Inclusive Rate includes:
A
bond of
AUD 300 is payable by an open signed credit card imprint at the
time of vehiclepick up. The bond is fully refundable on return
of the vehicle to the agreed location,
on the agreed date with a fuel tank as agreed, the toilet
cassette and wastewater tank emptied and no equipment lost or
damaged.
2.5
Conditions
The cover stated in points 2.1,
2.2, 2.3 and 2.4 is subject to:
a) Your not having acted or
having caused any other person to have acted in
any manner which is in contravention of this agreement.
b) Your not being covered under
any policy of insurance.
c) The
full payment of any additional charges or fees.
d) Your providing such
information and assistance as may be requested and,
if necessary, authorising the company insurer to bring, defend
or settle legalproceedings, but Easy Life shall have sole
conduct of the proceedings.
3.
Unauthorised
and Prohibited use
Persons who must not
drive the vehicle:
a) A person not nominated as
driver in the acceptance report or not
approved by Easy Life.
b) A person who is not licensed
for that class of vehicle.
c) A person whose blood alcohol
concentration exceeds the lawful
percentage.
d) A person who has given or for
whom you have given a false name, age,
address or driver’s licence details.
Circumstances
in which and/or for which the vehicle must not be used:
e) If the vehicle shows obvious
malfunctions.
f) Driving on the beach and/or
in salt-water. In the case of non-compliance with this
regulation, a charge of AUD 1,500 applies for thorough cleaning
andrust-proofing measures (diminishing value of the vehicle).
g) To carry persons for hire or
to carry any inflammable, explosive or
corrosive material, except where provided by Easy Life.
h) To propel or tow any vehicle,
trailer, boat or other objects unless Easy
Life has authorised such use in writing.
i) To carry any greater load
and/or more persons than is lawful or use in a
manner or for a purpose other than for which it was designed and
constructed.
j) For racing, pacemaking,
reliability trials, speed trials, hill climbing
or being tested in preparation for those purposes.
k) In a dangerous manner.
l) In contravention of any
legislation or regulation controlling vehicular
traffic or for any illegal purposes.
4. Financial
obligations
Special
Note: Joint hirers and all drivers are jointly and severally
responsible underthis agreement.
You
are responsible for and by entering into the contract you
authorise Easy Lifeto debit your credit card with the following
charges:
a) All rental charges specified
in the acceptance report.
b)
All charges claimed from Easy
Life in respect of parking or any traffic
violations incurred during the period of hire or until such
later time as thevehicle is returned to the company. A handling fee of AUD 88 (AUD 44
if it can be done
online) will be charged to your credit card.
c) All loss or damage to the
vehicle (including loss of use/off fleet),
Third Party Damages, legal expenses, assessment fees, towing and
recovery,storage and company service charges where:
c1) Any
condition of this agreement
has been breached.
c2) The
under body of the vehicle is
damaged regardless of cause when no other vehicle is involved,
unless you purchased AIR3.
c3) The
tyres of the vehicle are
damaged other than by normal wear, unless you purchased ER2
or AIR3.
c4) The
vehicle is totally or
partially immersed in water regardless of cause.
c5) You
have failed to maintain all
fluid levels or failed to immediately rectify or report Easy
Life any defect of which you become
aware.
c6) The
upper body of the vehicle is
damaged by driving it under or into an object lower than the height of the vehicle, unless you
purchased AIR3.
c7) You
have left the vehicle
unlocked or left the keys in the vehicle.
c8) You
have not kept the key secure
and under your personal control.
5.
Acceptance, rental period, return and cleaning of
vehicle
The
rental period is calculated according to the number of days the
vehicle isrented. Pick up or drop off days are always counted as
a full day, irrespective
of what time it is collected or dropped off.
If
the vehicle is not handed back on the agreed date, or if the
vehicle is notreturned to the agreed place, Easy Life reserves
the right to charge the renter
any costs resulting from this. If the vehicle is returned before
the datespecified on the acceptance report, the hirer is not
entitled to a refund.
The cleaning deposit will only be fully refunded if the vehicle
is returned
with a clean inside, clean equipment, a clean, emptied toilet
and empty holdingtank. On handover and return the gas cylinders
or methylated spirit bottle have
to be full, fuel tanks have to be at the same level as on
handover.
6.
General
provisions
b) In case of mechanical
problems Easy Life is to be advised
immediately. In
case of any malfunction of
equipment (e.g. refrigerator, air conditioner etc.) or problems
with windows, doors or others, Easy
Life is to be advised immediately. Repairs must only be
commissioned after prior approval by Easy Life.
c) The vehicle and receipts for
service work are checked by Easy Life upon
return of the vehicle. Expenses for vehicle service and
maintenance (excluding petrol
and oil used for top-ups) are
reimbursed if the above conditions were adhered to.
Any damage, loss and neglected maintenance will be charged to
the hirer.
d) If, as a result of mechanical
breakdown, the rental vehicle can’t be used
for a period longer than 24 hours and Easy Life can’t provide a
replacementvehicle, the hirer is entitled to a refund of the
paid daily rental fee
(excluding fees paid for reduced insurance excess and any other
additionalcharges) for each day the vehicle cannot be used. If
the hirer is able to sleep
in the vehicle, a reduced daily rental fee will be paid. This
indemnity canonly be claimed, if the damage has not been caused
by the hirer.
e) Easy Life can provide you
with child restraints and booster seats.
However, Easy Life cannot be held responsible for the correct
use andinstallation of the child restraints and the anchorage
points in the vehicle.
f) If,
for reasons beyond our control, the reserved vehicle is not
available, EasyLife reserve the right to substitute a comparable
or superior vehicle at no
extra cost to the hirer. This shall not constitute a breach of
contract anddoes not entitle the hirer to any form of refund.
7.
The
hirer agrees:
a) To regularly check the tyre
pressure.
b) To check engine oil level and
radiator coolant level every morning.
c) To notify Easy Life
immediately of any water leaks (roof or elsewhere),
damage to the vehicle and undefined noises. The hirer agrees to
get it repairedimmediately, if Easy Life decides to have it
repaired during the hirers rental
period.
d) To pay any damage to interior
or exterior as a result of fixing or
adding things other then authorised by Easy Life, regardless of
damage cover.
e) To pay any damage to interior or exterior as a result of children handling things inappropriately, regardless of damage cover.
f) To pay any damage to interior (furniture, floor/wall lining etc.) or exterior, caused by inappropriate storage or transport of personal belongings (e.g. bulky musical instruments, push bikes, wheel chairs, suitcases etc.) regardless of the chosen insurance package.
g)
To have any damage (which
occurs or becomes obvious during the rental period) repaired
immediately, should Easy Life request it.
h)
After
every 15,000 km driven or at the odometer reading stated on
the
service sticker, to have the vehicle serviced by a service
station of OUR
choice (prior approval required).
8.
Reservation
/ Conditions of payment
20%
of the rental price is payable at the time of confirming the
reservation orsigning the contract.
No
reservation of vehicles is possible, without the 20% deposit.
The
remainder is payable either at the time of collecting the
vehicle or no laterthan 14 days prior to the start of rental,
into our bank account. We accept
MasterCard and VISA cards without any surcharge.
At
the time of vehicle collection a security deposit amounting to
thedamage-liability (with ER2 and AIR3 option, the security deposit amounts
to AUD 300), must be lodged (deposit by credit card is
possible). However, ifBC cover is chosen, the AUD 7,500 plus
admin fee of AUD 375 is to be paid into
our bank account no later than 14 days prior to the start of
rental.
A
cleaning deposit of AUD 150 is required on handover (refund
according to point5).
9.
Cancellation
Apart
from a cancellation handling fee of AUD 220, the following
cancellation costs,in per cent of the total amount, are charged:
60 - 31 days prior to commencement of the trip
50%
30 - 0 days prior to
commencement of
the trip 100%
If the vehicle is
returned before the date specified in the contract, the hirer is
not entitledto a refund.